Who we are
Leadslane is a website brand operated by Shop & Smile Corner Shop. For personal information collected directly through leadslane.com, Shop & Smile Corner Shop is the data controller.
Scope of this policy
This policy applies to personal information processed through:
- leadslane.com and its enquiry form;
- emails sent to a Leadslane contact address;
- communications relating to a project enquiry;
- website security, server logs and cookie preferences;
- optional Leadslane marketing where separate consent is provided.
It does not govern independent websites or services linked from leadslane.com. Those organisations provide their own privacy information.
Information we collect
Contact information
Your name, email address and telephone number where you choose to provide one.
Project information
Project type, intended use, approximate dimensions, quantity, message content and references described in your enquiry.
Consent and source records
Privacy acknowledgement, optional marketing choice, form source, submission date and enquiry reference.
Technical information
IP address, browser and device information, request timestamps, server logs and security-event information.
How we use information and our lawful bases
| Purpose | Information used | Lawful basis |
|---|---|---|
| Reviewing and responding to a project enquiry | Contact and project information | Legitimate interests in responding to a request initiated by you |
| Preparing a quotation or discussing project requirements | Contact, project and communication information | Steps requested by you before entering into a possible contract |
| Registering and managing an enquiry | Submission, source and enquiry-reference records | Legitimate interests in maintaining accurate business records |
| Protecting the website and preventing spam or misuse | Technical, timing and security information | Legitimate interests in operating a secure and reliable website |
| Complying with tax, legal or regulatory requirements | Relevant enquiry and business records | Legal obligation |
| Optional service updates by email | Email address and marketing preference | Consent |
Where legitimate interests are used, we consider whether the processing is necessary and whether your rights and interests override our business interests.
Marketing communications
A response to your project enquiry is a service-related communication. It does not automatically enrol you in marketing.
Marketing emails are sent only where you make the separate optional marketing choice or where another lawful permission clearly applies. You may withdraw marketing consent at any time by contacting [email protected] or using an unsubscribe option in a marketing message.
We may keep a minimal suppression record after an opt-out so that the request continues to be respected.
Cookies and similar technologies
Leadslane may use strictly necessary technologies for website security, form operation and remembering cookie choices. Optional analytics or advertising technologies must not be activated before any required consent has been obtained.
Details of the technologies currently used, their purposes and durations are provided in the Cookie Policy.
Who we share information with
We do not sell personal information as a standalone database. Limited information may be made available to:
- website hosting and server providers;
- email and communications providers;
- security, anti-spam and technical-support providers;
- professional advisers such as accountants, insurers or legal advisers;
- public authorities where disclosure is required or permitted by law.
Providers acting on our instructions should use information only for the agreed service and apply appropriate confidentiality and security measures.
International transfers
Some hosting, email, security or technical providers may process information outside the United Kingdom.
Where a transfer is restricted under UK data protection law, we use an applicable safeguard such as UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to approved standard contractual clauses, or another permitted mechanism.
How long we keep information
A period may be extended where information is required for an active complaint, fraud investigation, legal claim or legal obligation.
Your data protection rights
Depending on the circumstances, you may have the right to:
- request access to your personal information;
- ask for inaccurate information to be corrected;
- request deletion in certain circumstances;
- request restriction of processing in certain circumstances;
- object to processing based on legitimate interests;
- object to direct marketing at any time;
- request data portability where the right applies;
- withdraw consent where processing is based on consent;
- complain to the Information Commissioner’s Office.
These rights are not absolute and may depend on the lawful basis, purpose and legal obligations that apply.
Security
We use reasonable technical and organisational measures intended to protect personal information. These may include HTTPS, restricted administrative access, server-security controls, anti-spam measures and access-limited enquiry records.
No internet transmission or storage system can be guaranteed completely secure. Please send only information necessary for the project enquiry.
Children
Leadslane is intended for adults making project or business enquiries. We do not knowingly invite children to submit enquiries or consent to marketing.
Complaints
Please contact us first if you are concerned about how your information has been handled so that we can review the matter.
You may also complain to the UK Information Commissioner’s Office:
Information Commissioner’s OfficeWycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
United Kingdom
Telephone: 0303 123 1113
Website:
ico.org.uk/make-a-complaint
Privacy requests and contact
To ask a privacy question or exercise a data protection right, contact:
We may ask for information reasonably necessary to confirm your identity and locate the relevant records. Valid requests are normally answered within the period required by UK data protection law.
Changes to this policy
We may update this Privacy Policy when our website, enquiry process, service providers, retention practices or legal obligations change. The revision date at the top of this page identifies the current version.